Online Backup - Cloud Storage

Use the following website to determine how fast your upload speed is to the internet, this will be the maximum speed your connection will allow to backup data:  www.SpeedTest.net.

Account creation is instant. Other services may require time for activation which is typically done within 1-4 hours.

We offer email, telephone and remote control technical support.  Our support is available 24/7/365 via support tickets.  Support tickets can be submitted and monitored inside your customer portal.  Email and Telephone support  is available during regular business hours.  Since we do monitor all systems 24/7, critical and outage support has immediate internal response time.

2Checkout is an authorized payment processor for TAPNET.biz.  Through 2Checkout you may choose payment methods which include Visa, MasterCard, American Express, Discover and Paypal. NOTE: 2checkout performs a fraud check for every payment.  It could take up to 24 hours for a fraud check to complete, while in most cases under 2 hours.  Some account setup could be delayed until this fraud check is complete.

No. We do not have any minimum contracts/commitments. You may cancel at anytime with 48 hours prior notice.

Yes. All services are covered by our hassle-free, 30-day money back guarantee: If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a full refund.  Some packages unfortunately are subject to a cancellation fee. For these, our payment system will use a partial refund to deduct the appropriate balance.  We are working very hard to eliminate these cancellation charges.