What is NAS Backup?
NAS Backup is a simple and secure online backup solution for NAS devices or Network Attached Storage devices. It keeps a copy of your files safely online, so that if the files are ever lost or damaged you can restore them quickly and easily. TAPNET Backup is very easy to set up, and once it's configured backups of new and changed files occur automatically or on a schedule.
How does NAS Backup differ From Other Services?
NAS Backup acts like a normal backup but allows for network attached devices to be backed up. Some devices have built in firmware for backup services, but majority do not. Most NAS devices must be backed up through a workstation that has a mapped network drive letter. The software will recognize that it is a NAS device and place the backup in a folder identified with the workstation performing the backup. The data pipes through the local workstation and then to the online space.
How To Backup A NAS Device?
99% of NAS devices need to be backed up using a PC or MAC that has a mapped network drive connecting to the folders on the NAS that need to be backed up. When backing up a NAS through a mapped network drive the content of the NAS will appear on the web portal in the icon of the computer doing the backup.
Can I Use FTP for the NAS Backup?
Some NAS devices have an FTP client included in its firmware. To use FTP for a NAS backup you MUST purchase the Cloud Storage Pro to gain access to FTP support. Starting with Storage Pro you can use FTP to connect to the Cloud Storage online space. If you are using FTP to backup with Cloud Storage the content of the backup will reside in the Storage Container which is not to be confused with the Backup Container. Online Backup and Cloud Storage are 2 separate containers, so if there is a backup of the NAS device from a computer with a mapped networked drive AND you are using FTP, the content from each will NOT end up in the same space.
When does NAS Backup run?
NAS Backup that is being run as a NAS device backup is controlled by the backup software that is installed on the computer running the backup. The software can be setup on a schedule or using real time scanning. With a NAS device that has many files, it is recommended to use scheduled scanning with a larger lag time between scans so as to let the scan finish before the next one is scheduled to begin.
Where can I see the files I've backed up?
The files that you've backed up are all available from your secure web portal. Login with your TAPNET account e-mail address and password, and click on the Backup tab - you'll be able to browse your files just like you can in Windows. You can download files or folders from here with one click, but you can also do so much more - you can watch your movies, view your Office documents, play your music and display your photos right from within your web browser!
How can I restore multiple files?
Whether you want to restore you files on a new computer or are recovering from an unfortunate incident, TAPNET Restore lets your browse your TAPNET Backup account, select any file or folder and then restore it straight to your PC, either in its original location or any location you choose. To download and install the TAPNET Restore, login and click download. The installer will take you through everything you need to set up TAPNET Restore - it only takes a few minutes!.
Can I get access to previous versions of files?
Yes - TAPNET Backup keeps up to the last 30 versions of any file. Login to your web portal, click on the Backup tab and navigate to the file. Double click on the file to view it's properties - you'll see a list of historical versions here and can download whichever one you want.
Can I restore deleted items?
Yes - both the TAPNET Web Portal and TAPNET Restore let you access deleted items. Simply look for the entry in your toolbar called "Show Deleted Items".
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