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Unlimited & Free Web Hosting |
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How soon will my web hosting
account be ready? |
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Account creation is instant. Other
services may require time for activation
which is typically done within 1-4
hours.
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What kind of customer support do you
offer? |
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We offer email, telephone and remote
control technical support. Our
support is available 24/7/365 via
support tickets. Support tickets
can be submitted and monitored via http://www.tapnet.biz/webhosting/submitticket.php.
Email and Telephone support is
available during regular business hours.
Since we do monitor all systems 24/7,
critical and outage support has
immediate internal response time. |
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What payment options do you accept? |
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2Checkout is an authorized payment
processor for TAPNET.biz. Through
2Checkout you may choose payment methods
which include Visa, MasterCard, American
Express, Discover and Paypal. |
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Is there a minimum time
contract/commitment? |
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No. We do not have any minimum
contracts/commitments. You may cancel at
anytime with 48 hours prior notice.
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Do you offer a money-back guarantee? |
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Yes. All services are covered by our
hassle-free, 30-day money back
guarantee: If for any reason you not
satisfied with our services in the first
30 days of signing up for your account,
you may cancel and receive a full
refund. Some packages
unfortunately are subject to a
cancellation fee. For these, our payment
system will use a partial refund to
deduct the appropriate balance. We
are working very hard to eliminate these
cancellation charges.
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Unlimited & Free Web Hosting |
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TAPNET Unlimited Web Hosting |
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